Policies and procedures

Before purchasing ticket                                                                        

1. Please reconfirm your complete name(first name and last name as on your passport) and flight/date/timings in your itinerary before making a purchase. Airlines do not allow any change on the itinerary once ticketed. You will be responsible for any name error and will have to pay the necessary penalties to reissue the ticket subject to availability.  
2. Please reconfirm with the airline whether you require any TRANSIT VISA before purchasing your ticket. We are NOT responsible for updating you of any changes in transit visa regulations.
3. Most airlines have made it mandatory for us to issue only E-Tickets. If you intend to buy only paper tickets, airline has additional charges. Please verify at the time of purchase.
4. We will put in any request for meals and seating, but we are not responsible if the airline does not honor it.

After purchasing ticket

1. You must reconfirm your continuing or return reservations atleast 72  hours prior to flight time departure. (for the airline toll free numbers, please visit the Airline Numbers section).
2. NO REFUNDS on if passengers do not show up for their flights, on partially used tickets, and lost tickets. 
3. International flights: Arrive at the airport for check-in at least 3 hours before actual departure time.
4. Please reconfirm with the airline about the baggage allowance and restrictions before departure.
5. We act as agents for airlines and accept no responsibility for cancellations of flight, re-schedule of flights by airlines. We will do what is possible on our behalf to help you.

Cancellation / Change penalties

1. Once purchased the ticket , if you want to change dates, the change penalty of $ 325 plus any fare difference.
2. Tickets are totally non-refundable. Please get all details before completing the purchase.
3. Please cancel / change your ticket at least 48 hours before flight departure, else you lose 100% of the ticket.  
4. On Sunday/ Holidays passengers should arrange to get their tickets cancelled by themselves. 
5. Once tickets purchased within 48  hours prior to the flight time departure, can NOT be canceled or changed.